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ADDIE Implementation:
Maintenance


Learning Objective: The learner will be able to state why maintenance planning important.

Once the instruction is launched we want it to perform impeccably in support of the learners. Web technology, as any technology, needs support. All links must function, servers must perform appropriately and timely, Internet access needs to be reliable, etc. Plan appropriately so in the event of a failure the system can be restored or a back up put in its place.

Be aware that not all technical support is the same. The difference between and excellent technical support service and a mediocre one is not that the latter cannot correct the problem. The difference is the timeliness of that correction. Downtime can truly hurt your instruction. Look for good support; it is not expensive these days to find Internet Service Providers that guarantee 99% up time. If your institution is performing its own support ask about the response time as well as the frequency of back ups.



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